Project-Based IT, AI & Cyber Consulting
Better Networks is a founder-led tech consultancy in Ocean Grove. Network upgrades, CCTV, Essential Eight uplift, AI pilots, and workflow automation for Geelong businesses - on a fixed-fee, no lock-in basis.
The platforms we know inside-out
A small, focused consultancy - not another managed service provider
Better Networks was started to solve a specific problem: small businesses in Geelong and the Bellarine deserve serious technical expertise without being locked into a monthly managed-services contract for the privilege.
We're based in Ocean Grove and we work the way most owners actually want to engage - free on-site scoping, a fixed-fee proposal, a project delivered properly, and a clean handover at the end. No retainers, no ticket queues, no surprise bills.
The business is founder-led by Isaac, with 5+ years delivering managed IT services to security-focused clients in healthcare, legal, and professional services. That background means we understand compliance, real-world risk, and the gap between “best practice” and what actually fits a 25-person business.
We bring that thinking to every engagement - whether it's a single CCTV install, an Essential Eight uplift for your cyber insurer, an AI pilot that drafts engagement letters, or a complete new-office IT fit-out.
What we're genuinely good at
A focused set of services we've delivered enough times to do them properly - and the platforms behind them.
Microsoft 365, Azure & Copilot
Entra ID, Intune, Purview, Exchange Online, SharePoint, AVD, and Copilot rollouts - the full Microsoft stack, deployed properly.
Networking & Cabling
Design and deployment across Palo Alto, Meraki, Cisco, and Ubiquiti UniFi - VLANs, VPNs, firewalls, business-grade WiFi.
Cyber Uplift & Essential Eight
Practical Essential Eight Maturity 1-2 uplift with evidence packs ready for cyber insurers, LPLC, and Privacy Act / NDB obligations.
AI Pilots & Strategy
Focused AI pilots scoped to one painful workflow - letter drafting, customer triage, advisory summaries - with measured ROI.
Workflow Automation
Connect the tools you already pay for - ServiceM8, Xero, M365, FYI, Halaxy, VaultRE - so the team stops re-keying everything.
Healthcare & Professional Services
Hands-on experience in regulated industries - GP clinics, allied health, law firms, accountants, architects, and engineering practices.
Certifications & training
- Certificate IV in IT & Networking
- Cisco CCNA (in progress)
- Microsoft 365 / Azure (active)
- ACSC Essential Eight (working knowledge)
Infrastructure platforms
- Microsoft 365, Azure, Entra ID, Intune
- Palo Alto, Meraki, Cisco, Ubiquiti UniFi
- Veeam, Windows Server, RDS, AVD
- Hikvision / Ubiquiti CCTV & access control
Industry software
- Best Practice, MedicalDirector, Halaxy, Cliniko
- ServiceM8, Tradify, simPRO, AroFlo
- Xero, MYOB, FYI, Karbon, Ignition
- LEAP, ActionStep, Smokeball, VaultRE
Four-stage project delivery
Predictable, transparent, and properly documented - so you know exactly what's happening and what you're paying for at every step.
Free scoping
A 30-60 minute conversation - on-site, remote, or both. We listen, look, and figure out what's actually worth doing.
Fixed-fee proposal
Within 5 business days, you get a written proposal with deliverables, timeline, and a fixed price. No surprise invoices.
Project delivery
Weekly check-ins, work scheduled around your operating hours, and every change documented as we go.
Handover & follow-up
Documentation, credentials, and knowledge transfer. We hand the project back and stay on call when you want us again.
Six principles we won't compromise on
Local, founder-led
Based in Ocean Grove, serving Geelong, the Bellarine, and the Surf Coast. You speak to the person doing the work - not a call centre.
Fixed-fee, no lock-in
Free on-site scoping, fixed-fee proposal, clear deliverables. No managed-services contract you have to sign to get the project done.
Security baked in
Every project considers security from day one - MFA, conditional access, encrypted backups, Essential Eight alignment where it matters.
Plain-English advice
No jargon, no upselling. We explain what's needed, why, and what it costs - then we deliver exactly that.
AI when it actually helps
We pilot AI on real workflows - drafts, triage, summaries, follow-ups - and measure the time it saves. No buzzwords.
We hand it back
When a project's done, you own it. Documentation, credentials, knowledge transfer - so you're never held hostage to one provider.
Got a tech project in mind?
Tell us what you're trying to fix or improve. We'll come on-site, scope it for free, and quote a fixed price.
Scope My Project →